Marygrove Awning motors have less than 1% failure rate after five years, however, in the event that the awning fails to move in either direction, first check that the power cord is securely plugged into the outlet. Then check that the GFI (Ground Fault Interrupter) was not tripped. Next, check that the remote control light is working when you depress the button. If not, replace the battery before proceeding.
The motor has a built in thermo switch that may be activated after five minutes of continuous use and will take fifteen to twenty minutes to cool down. After the motor cools down it will function as normal.
In the event that these items are secure and the awning is extended, you need to retract the awning therefore your awning motor has a built in manual override. This override is located at the end of the awning on the right or left side where the motor is inserted into the drive shaft. Place the crank handle into the black override, then turning the loop clockwise until the awning is fully retracted.
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